Thank you for choosing to be part of our community at YUNO LLC ("
Company," "we," "us," or "our"). We
are committed to protecting your personal information and your right to
privacy. If you have any questions or concerns about this privacy notice or our
practices with regard to your personal information, please contact us
This privacy notice describes how we might use your information if you:
- Download and use our mobile applications Yuno and Yuno Admin
- Engage with us in other related ways ― including any sales, marketing, or events
In this privacy notice, if we refer to:
we are referring to any application of ours that references or links to
this policy, including any listed above
we are referring to our App, and other related services,
including any sales, marketing, or events
The purpose of this privacy notice is to explain to you in the clearest way
possible what information we collect, how we use it, and what rights you have
in relation to it. If there are any terms in this privacy notice that you do
not agree with, please discontinue use of our Services immediately.
Please read this privacy notice carefully, as it will help you understand what we do
with the information that we collect.
TABLE OF CONTENTS
1. What information we collect?
2. How do we use your information?
3. Will your information be shared with anyone?
5. How do we handle your social logins?
6. How long do we keep your information?
7. How do we keep your information safe?
8. Do we collect information from minors?
9. What are your privacy rights?
10. Controls for DO-NOT-TRACK features
11. Do California residents have specific privacy rights?
12. Do we make updates to this notice?
13. How can you contact us about this notice?
14. How can you review, update or delete the data we collect from you?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you
provide to us.
We collect personal information that you voluntarily provide to us when
you register on the App, express an interest in obtaining
information about us or our products and Services, when you participate in
activities on the App (such as by posting messages in our online
forums or entering competitions, contests or giveaways) or otherwise when
you contact us.
The personal information that we collect depends on the context of your
interactions with us and the App, the choices you make and the
products and features you use. The personal information we collect may include
Payment Data. We may collect data necessary to process your payment if
you make purchases, such as your payment instrument number (such as a credit
card number), and the security code associated with your payment instrument.
All payment data is stored by Google Payments and Apple Pay.
You may find their privacy notice link(s) here:
Social Media Login Data. We may provide you with the option to
register with us using your existing social media account details, like your
Facebook, Twitter or other social media account. If you choose to register in
this way, we will collect the information described in the section called
"HOW DO WE HANDLE YOUR SOCIAL LOGINS?"
All personal information that you provide to us must be true, complete and accurate,
and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information, such as your Internet
Protocol (IP) address and/or browser and device characteristics, is collected
automatically when you visit our App.
We automatically collect certain information when you visit, use or navigate
the App. This information does not reveal your specific identity (like
your name or contact information) but may include device and usage information,
such as your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location,
information about how and when you use our App and other technical
information. This information is primarily needed to maintain the security and
operation of our App, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar
The information we collect includes:
- Log and Usage Data Log and usage data is service-related, diagnostic,
usage and performance information our servers automatically collect when
you access or use our App and which we record in log files.
Depending on how you interact with us, this log data may include your IP
address, device information, browser type and settings and information
about your activity in the App
(such as the date/time stamps associated with your usage, pages and files
viewed, searches and other actions you take such as which features you
use), device event information (such as system activity, error reports
(sometimes called 'crash dumps') and hardware settings).
We collect device data such as information about your
computer, phone, tablet or other device you use to access the App.
Depending on the device used, this device data may include information
such as your IP address (or proxy server), device and application
identification numbers, location, browser type, hardware model Internet
service provider and/or mobile carrier, operating system and system
- Location Data.
We collect location data such as information about
your device's location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device you
use to access the App. For example, we may use GPS and other
technologies to collect geolocation data that tells us your current
location (based on your IP address). You can opt out of allowing us to
collect this information either by refusing access to the information or
by disabling your Location setting on your device. Note however, if you
choose to opt out, you may not be able to use certain aspects of the
Information collected through our Apps
In Short: We collect information regarding your
geolocation, mobile device, push notifications, when you use our App.
If you use our Apps, we also collect the following information:
Geolocation Information. We may request access or permission to and track
location-based information from your mobile device, either continuously or
while you are using our App, to provide certain location-based services.
If you wish to change our access or permissions, you may do so in your
Mobile Device Access. We may request access or permission to certain
features from your mobile device, including your mobile
device's camera, social media accounts, and other features.
If you wish to change our access or permissions, you may do so in your
Mobile Device Data. We automatically collect device
information (such as your mobile device ID, model and manufacturer),
operating system, version information and system configuration
information, device and application identification numbers, browser type
and version, hardware model, Internet service provider and/or mobile
carrier, and Internet Protocol (IP) address (or proxy server). If you are
using our App, we may also collect information about the phone network
associated with your mobile device, your mobile device's operating system
or platform, the type of mobile device you use, your mobile device's
unique device ID and information about the features of our App you
Push Notifications. We may request to send you push
notifications regarding your account or certain features of the App. If
you wish to opt-out from receiving these types of communications, you may
turn them off in your device's settings.
This information is primarily needed to maintain the security and operation of our
App, for troubleshooting and for our internal analytics and reporting purposes.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate
business interests, the fulfillment of our contract with you, compliance with
our legal obligations, and/or your consent.
We use personal information collected via our App for a variety of business
purposes described below. We process your personal information for these purposes
in reliance on our legitimate business interests, in order to enter into or
perform a contract with you, with your consent, and/or for compliance with our
legal obligations. We indicate the specific processing grounds we rely on next
to each purpose listed below.
the information we collect or receive:
facilitate account creation and logon process.
you choose to link your account with us to a third-party account (such as
your Google or Facebook account), we use the information you allowed us to
collect from those third parties to facilitate account creation and logon
process for the performance of the contract.
the section below headed "
HOW DO WE HANDLE YOUR SOCIAL LOGINS?"
for further information.
post testimonials. We post testimonials on
our App that may contain personal information. Prior to posting
a testimonial, we will obtain your consent to use your name and the
content of the testimonial. If you wish to update, or delete your
testimonial, please contact us at firstname.lastname@example.org and be sure to
include your name, testimonial location, and contact information.
feedback. We may use your information to request feedback and to
contact you about your use of our App.
enable user-to-user communications. We may use your
information in order to enable user-to-user communications with each
manage user accounts. We may use your information
for the purposes of managing our account and keeping it in working order.
send administrative information to you.
may use your personal information to send you product, service and new
feature information and/or information about changes to our terms,
conditions, and policies.
protect our Services. We may use your information
as part of our efforts to keep our App safe and secure (for
example, for fraud monitoring and prevention).
enforce our terms, conditions and policies for business purposes, to
comply with legal and regulatory requirements or in connection with our
To respond to legal requests and prevent harm.
If we receive a subpoena or other legal request, we may need to inspect the
data we hold to determine how to respond.
Fulfill and manage your orders. We may use your information
to fulfill and manage your orders, payments, returns, and exchanges made
through the App.
Administer prize draws and competitions. We may use your
information to administer prize draws and competitions when you elect to
participate in our competitions.
To deliver and facilitate delivery of services to the user.
We may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users.
We may use your information to respond to your inquiries and solve any
potential issues you might have with the use of our Services.
For other business purposes. We may use your
information for other business purposes, such as data analysis,
identifying usage trends, determining the effectiveness of our promotional
campaigns and to evaluate and improve our App, products, marketing
and your experience. We may use and store this information in aggregated and
anonymized form so that it is not associated with individual end users and
does not include personal information.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We only share information with your consent, to comply with laws, to provide you
with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
may process your data if you have given us specific consent to use your
personal information for a specific purpose.
Interests: We may process your data when it is reasonably
necessary to achieve our legitimate business interests.
of a Contract: Where we have entered into a contract with you, we
may process your personal information to fulfill the terms of our
Obligations: We may disclose your information where we are legally
required to do so in order to comply with applicable law, governmental
requests, a judicial proceeding, court order, or legal process, such as in
response to a court order or a subpoena (including in response to public
authorities to meet national security or law enforcement requirements).
Interests: We may disclose your information where we believe it
is necessary to investigate, prevent, or take action regarding potential
violations of our policies, suspected fraud, situations involving
potential threats to the safety of any person and illegal activities, or
as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal
information in the following situations:
Transfers. We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of company
assets, financing, or acquisition of all or a portion of our business to
Maps Platform APIs. We may share your information with
certain Google Maps Platform APIs (e.g., Google Maps API, Place
and store on your device ('cache') your location. You may revoke your
consent anytime by contacting us at the contact details provided at the
end of this document.
Users. When you share personal information or otherwise
interact with public areas of the App, such personal information may
be viewed by all users and may be publicly made available outside
the App in perpetuity. If you interact with other users of
our App and register for our App through a social
network (such as Facebook), your contacts on the social network will see
your name, profile photo, and descriptions of your
activity. Similarly, other users will be able to view descriptions of
your activity, communicate with you within our App, and view your
collect and store your information.
access or store information. Specific information about how we use such technologies
and how you can refuse certain cookies is set out in our Cookie Notice.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our services using a
social media account, we may have access to certain information about you.
Our App offers
you the ability to register and login using your third-party social media
account details (like your Facebook or Twitter logins). Where you choose to do
this, we will receive certain profile information about you from your social
media provider. The profile information we receive may vary depending on the
social media provider concerned, but will often include your name, email
address, friends list, profile picture as well as other information you choose
to make public on such social media platform.
We will use the information we receive only for the purposes that are described in this
privacy notice or that are otherwise made clear to you on the
relevant App. Please note that we do not control, and are not responsible
for, other uses of your personal information by your third-party social media
provider. We recommend that you review their privacy notice to understand how
they collect, use and share your personal information, and how you can set your
privacy preferences on their sites and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to
fulfill the purposes outlined in this privacy notice unless otherwise required
We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is
required or permitted by law (such as tax, accounting or other legal
requirements). No purpose in this notice will require us keeping your personal
information for longer than the period of time in which users have an
account with us.
When we have no ongoing legitimate business need to process your personal information,
we will either delete or anonymize such information, or, if this is not
possible (for example, because your personal information has been stored in
backup archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a
system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed
to protect the security of any personal information we process. However,
despite our safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat
our security, and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal information,
transmission of personal information to and from our App is at your
own risk. You should only access the App within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By
using the App, you represent that you are at least 18 or that you are the
parent or guardian of such a minor and consent to such minor dependent's use of
the App. If we learn that personal information from users less than 18
years of age has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records. If you
become aware of any data we may have collected from children under age 18,
please contact us at email@example.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In some regions, such as the European Economic Area (EEA) and United Kingdom (UK),
you have rights that allow you greater access to and control over your personal
information. You may review, change, or terminate your account at any
In some regions (like the EEA and UK), you have certain rights under applicable data
protection laws. These may include the right (i) to request access and obtain a
copy of your personal information, (ii) to request rectification or erasure;
(iii) to restrict the processing of your personal information; and (iv) if
applicable, to data portability. In certain circumstances, you may also have
the right to object to the processing of your personal information. To make
such a request, please use the contact details provided below. We will
consider and act upon any request in accordance with applicable data protection
If we are relying on your consent to process your personal information, you have the
right to withdraw your consent at any time. Please note however that this will
not affect the lawfulness of the processing before its withdrawal, nor will it
affect the processing of your personal information conducted in reliance on
lawful processing grounds other than consent.
If you are a resident in the EEA or UK and you believe we are unlawfully processing
your personal information, you also have the right to complain to your local
data protection supervisory authority. You can find their contact details
If you are a resident in Switzerland, the contact details for the data protection
authorities are available here:
If you have questions or comments about your privacy rights, you may email us
If you would at any time like to review or change the information in your account or
terminate your account, you can:
Log in to your account settings and update your user account.
request to terminate your account, we will deactivate or delete your account
and information from our active databases. However, we may retain some
information in our files to prevent fraud, troubleshoot problems, assist with
Opting out of email marketing: You can unsubscribe from our marketing
email list at any time by clicking on the unsubscribe link in the emails that
we send or by contacting us using the details provided below. You will then be
removed from the marketing email list -- however, we may still communicate with
you, for example to send you service-related emails that are necessary for the
administration and use of your account, to respond to service requests, or for
other non-marketing purposes. To otherwise opt-out, you may:
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a
Do-Not-Track ("DNT") feature or setting you can activate to signal
your privacy preference not to have data about your online browsing activities
monitored and collected. At this stage no uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard
for online tracking is adopted that we must follow in the future, we will
inform you about that practice in a revised version of this privacy notice.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted
specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law,
permits our users who are California residents to request and obtain from us,
once a year and free of charge, information about categories of personal
information (if any) we disclosed to third parties for direct marketing
purposes and the names and addresses of all third parties with which we shared
personal information in the immediately preceding calendar year. If you are a
California resident and would like to make such a request, please submit your
request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account
with the App, you have the right to request removal of unwanted data that
you publicly post on the App. To request removal of such data, please
contact us using the contact information provided below, and include the email
address associated with your account and a statement that you reside in
California. We will make sure the data is not publicly displayed on
the App, but please be aware that the data may not be completely or
comprehensively removed from all our systems (e.g. backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary or
transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State
of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain
rights and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve
Contact details, such as real name, alias, postal address, telephone or mobile
contact number, unique personal identifier, online identifier, Internet
Protocol address, email address and account name
B. Personal information categories listed in the California Customer Records statute
Name, contact information, education, employment, employment history and financial information
C. Protected classification characteristics under California or federal law
Gender and date of birth
D. Commercial information
Transaction information, purchase history, financial details and payment information
E. Biometric information
Fingerprints and voiceprints
F. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and interactions
with our and other websites, applications, systems and advertisements
G. Geolocation data
H. Audio, electronic, visual, thermal, olfactory, or similar information
Images and audio, video or call recordings created in connection with our business
I. Professional or employment-related information
Business contact details in order to provide you our services at a business level, job
title as well as work history and professional qualifications if you apply
for a job with us
J. Education Information
Student records and directory information
K. Inferences drawn from other personal information
Inferences drawn from any of the collected personal information listed above to create a
profile or summary about, for example, an individual's preferences and
We may also collect other personal information outside of these categories instances
where you interact with us in-person, online, or by phone or mail in the
help through our customer support channels;
in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in
this privacy notice.
You may contact us by email at firstname.lastname@example.org, or by referring to
the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt-out we may deny a
request if the authorized agent does not submit proof that they have been
validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a
written contract between us and each service provider. Each service provider is
a for-profit entity that processes the information on our behalf.
We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration.
This is not considered to be "selling" of your personal data.
YUNO LLC has not disclosed or sold any personal information to third parties
for a business or commercial purpose in the preceding 12 months. YUNO
LLC will not sell personal information in the future belonging to website
visitors, users and other consumers.
Your rights with respect to your personal data
Right to request deletion of the data - Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your
personal information, we will respect your request and delete your personal
information, subject to certain exceptions provided by law, such as (but not
limited to) the exercise by another consumer of his or her right to free
speech, our compliance requirements resulting from a legal obligation or any
processing that may be required to protect against illegal activities.
Right to be informed - Request to know
Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell your personal information to third parties;
- the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or
disclosed for a business purpose; and
- the business or commercial purpose for collecting or selling personal information.
In accordance with applicable law, we are not obligated to provide or delete
consumer information that is de-identified in response to a consumer request or
to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer's Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Upon receiving your request, we will need to verify your identity to determine you
are the same person about whom we have the information in our system. These
verification efforts require us to ask you to provide information so that we
can match it with information you have previously provided us. For instance,
depending on the type of request you submit, we may ask you to provide certain
information so that we can match the information you provide with the
information we already have on file, or we may contact you through a
communication method (e.g. phone or email) that you have previously provided to
us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity
or authority to make the request. To the extent possible, we will avoid
requesting additional information from you for the purposes of verification.
If, however, we cannot verify your identity from the information already
maintained by us, we may request that you provide additional information for
the purposes of verifying your identity, and for security or fraud-prevention
purposes. We will delete such additionally provided information as soon as we
finish verifying you.
Other privacy rights
- you may object to the processing of your personal data
- you may request correction of your personal data if it is incorrect or no
longer relevant, or ask to restrict the processing of the data
you can designate an authorized agent to make a request under the CCPA on your
behalf. We may deny a request from an authorized agent that does not
submit proof that they have been validly authorized to act on your behalf
in accordance with the CCPA.
you may request to opt-out from future selling of your personal information to
third parties. Upon receiving a request to opt-out, we will act upon the
request as soon as feasibly possible, but no later than 15 days from the
date of the request submission.
To exercise these rights, you can contact us by email
at email@example.com, or by referring to the contact details at the
bottom of this document. If you have a complaint about how we handle your data,
we would like to hear from you.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay
compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be
indicated by an updated "Revised" date and the updated version will
be effective as soon as it is accessible. If we make material changes to this
privacy notice, we may notify you either by prominently posting a notice of
such changes or by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we are protecting
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions, concerns or comments about this notice, you may contact us:
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access
to the personal information we collect from you, change that information, or
delete it in some circumstances. To request to review, update, or delete your
personal information, please follow below instructions:
Go to your Facebook profile and click the Send Request button on the Settings & Privacy > Settings > Apps and Websites page.